Practical bookkeeping support you can rely on

Our mission

Our mission is to remove the stress and confusion from bookkeeping, so business owners can feel confident about their numbers and focus on running their business.

We believe bookkeeping should be:

• Clear, not complicated

• Supportive, not judgemental

• Practical, not overwhelming

By combining reliable systems, plain-English explanations, and ongoing support, we help our clients stay compliant, stay informed, and stay in control — without the mental load.

Our vision

Our vision is a business community where bookkeeping is no longer a source of stress or uncertainty, but a tool that supports better decisions and sustainable growth.

We want business owners to:

• Understand their numbers without fear

• Trust the systems they use

• Know where their business stands at any point in time

By making bookkeeping simpler, clearer, and more accessible, we aim to help businesses build stronger foundations — and move forward with confidence.

Bookkeeping that works for your business — not the other way around.

Our team

Office Overload Solutions is led by Erika Williams, bringing over 40 years’ experience across accounting, bookkeeping, and business support.

While every client relationship is human-led, our work is supported by a carefully selected suite of trusted software and systems. These tools allow us to work efficiently, accurately, and consistently — so our clients receive reliable support without unnecessary complexity.

This combination of experience, systems, and practical support ensures your bookkeeping is handled with care, clarity, and accountability.

Erika Williams

Founder /BAS AGent

• “Our trusted software stack”

• “Systems that support our work”

• “Tools we use to deliver consistent results”

Who We Work With

Office Overload Solutions works with business owners who value clarity, accountability, and reliable support.

We are best suited to:

• Sole traders and small to medium service-based businesses

• Business owners using Xero (or planning to move to Xero)

• Clients who want their bookkeeping done properly and explained clearly

• Businesses that prefer ongoing support over last-minute fixes

We work in partnership with our clients, providing practical guidance, consistent systems, and support that grows alongside their business.

We may not be the right fit for businesses looking for the cheapest option, one-off fixes, or minimal involvement. Our focus is on long-term relationships, clarity, compliance, and confidence.

What Makes Us Different

At Office Overload Solutions, we believe good bookkeeping is about more than compliance — it’s about clarity, confidence, and support.

What sets us apart is our practical, people-first approach:

• Plain-English support — we explain things clearly, without jargon or judgement

• Systems that suit how you work — not one-size-fits-all setups

• Proactive support — not just help at BAS time

• Experience you can rely on — backed by over 40 years in accounting and business support

We don’t aim to be the biggest bookkeeping firm — we aim to be the most reliable partner behind your business.

Let’s Take the Stress Out of Your Bookkeeping

If you’re looking for reliable bookkeeping support, clear systems, and advice you can understand, we’d love to hear from you.

Whether you need help getting started, catching up, or simply want to know where you stand, we’ll talk through your options and guide you in the right direction.